Yesterday I saw friends in the Zhengzhou delivery group saying that the card of the Universe line was stolen, and then I thought of the experience of being stolen and brushed away last year. I wanted to share it with you. The time is a bit long and many pictures are gone. Everyone will see it. At 13:22 on the afternoon of September 5, 2016, when I was preparing for a lunch break in my dorm, I suddenly received an SMS message prompting me to spend 300.5 yuan. My first reaction was that the married women bought things online. A phone call, said no. So see where to spend. It was discovered that the balance of Alipay (with an ICBC debit card and an ABC credit card) was transferred to 300 yuan for a person called [Tong * Kai] (mobile phone number 177****97, now this account has been Shut down), another charge 0.5 yuan service fee. My heart said that people who don't know this boy or not, who is this? I was puzzled that my mother called and said that the cousin was just surfing the Internet at my home and she did not operate anything. I saw the computer automatically logging in to Taobao. (As for the webpage, I still want to use it, because it takes a long time to remember it.) Then the computer automatically Shut down. Although I don't know whether it's true or false, listening to this description is undoubtedly the virus, so I couldn't attend to the sore mouth and pain and started to call. The first is to contact Agricultural Bank. After all, the amount of credit cards tied can be more than 300. First hit 4006695599 did not open, but also hit the local 95599 or not, and finally re-dial 4006695599 finally communicated with the customer service communication result is the loss after the loss of the bank, do not report the loss of the period be counted me, asked me not to report the loss , Decisively report the loss, just put the magnetic stripe card into a chip card. Then contact Alipay customer service 057188158198. Soon after, I informed the stolen brush situation because I had previously bought an account insurance and asked if I could pay claims. If so, what the process was like. After the customer service simply verified my personal information, I said that someone would contact me later. Just checked the length of the call, only 32 seconds. 38 minutes later, the area number of 95188 calls (is not every area has 95188?), a male customer service inquired in detail my personal situation, I braved the pain of mouth ulcers and told me again and again the relevant information . The customer service is registered again and I will contact me again within 3 working days. In fact, no use 3 days, the next day is at noon on September 6 more than 14:00, there Alipay customer service contact me to inform claims success, the amount of claims will arrive later. You will be reminded later. At 17:00 on September 8, the payment amount arrived at the account, including 300 yuan and 0.5 yuan service fee, all paid in place. The incident has come to an end. ----postscript----- I also asked Alipay why there was no verification code or any other kind of reminder. They answered that the background shows that I had logged in on the computer of the fraudster (?) in 2014, and it defaults to my own operation, and then the fraudster uses it. My ID card number, through the process of verifying the ID card to modify the mobile phone number (if it weren't for this matter, I didn't even know this process), modified the mobile phone number, and obtained the verification code. To be honest, I still don’t know where I am, but I’ve never had a loss. Therefore, I haven’t pursued the case carefully. I only used Amway’s friends in the WeChat Group to purchase account insurance. ----in conclusion---- 1, account insurance is very important! Account insurance is very important! Account insurance is very important! This is not advertising. The reason why I wrote this article is also because I saw a valued friend in Zhengzhou childbirth encountered a stolen brush. 2. Don't put too much money on Carry. I only had more than 300 yuan at the time. I even wondered if they were directly tested one by one in the grades of 1000, 500, 400, and 300 (because they didn’t steal the money and left a few dollars for me). . At last, Wish the value-friends no longer encounter this situation, only enjoy the thrill of hand-wringing, without having to worry about security troubles; I wish that the delivery in Zhengzhou will grow stronger; I wish my mother a happy 7th birthday!