Delayed for a year, Amazon’s unmanned store Amazon Go officially opened on Monday

Original Title: Amazon's Checkout-Free Store Opens to the Public on January 22nd

According to a report by CNBC, on January 22nd, Amazon officially opened its first checkout-free store, Amazon Go, to the public after nearly a year of delays. This marks a major milestone for the e-commerce giant as it takes a bold step into the future of retail with its "no lines, no checkout, no cashier" concept.

The store, located in the heart of Seattle’s new headquarters, spans 1,800 square feet and was initially planned to open in early 2017. However, it remained exclusive to Amazon employees for a long time, undergoing continuous testing. The technology behind the store, called “Just Walk Out,” combines computer vision, deep learning, and sensor fusion—technologies originally developed for autonomous vehicles.

For customers, the shopping experience is seamless. All they need to do is download the Amazon Go app, scan it at the entrance, and walk out with their purchases. The system automatically tracks what customers take and charges their account upon exit. This innovation could revolutionize the convenience store industry, but it also raises questions about job displacement and consumer acceptance of fully automated retail environments.

According to the U.S. Department of Labor, over 3.5 million people in the U.S. were working in cash handling roles as of May 2016, including nearly 900,000 in convenience stores. While Amazon Go may reduce the need for traditional retail jobs, the company still employs staff for tasks such as restocking, preparing food, and assisting customers. The impact on employment remains a key concern as this new model gains traction.

This launch represents not just a technological leap, but also a shift in how we think about shopping. As more companies explore similar concepts, the future of retail is likely to become increasingly digital, fast, and customer-focused. Whether consumers embrace this change will determine the long-term success of Amazon Go and other automated stores. (Wood Xiulin)

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